Please click here to contact us, we normally respond within 24 hours.
You can also contact us using one of the following...
Address
Infinity Games UK
C/O Applemed Exhibitions
Unit 2
Pacific Road
Off Tidal Sidings
Off Portmanmoor Road
Pacific Business Park
Cardiff
CF24 5HJ
We accept all major credit cards, paypal, cheques and postal orders.
Please send all cheques and postal orders to the following address, made
payable to Infinity Games.
Infinity Games UK
C/O Applemed Exhibitions
Unit 2
Pacific Road
Off Tidal Sidings
Off Portmanmoor Road
Pacific Business Park
Cardiff
CF24 5HJ
UK Vat Registration Number: 763 9542 94
Rewards gained will be placed on your account and will automatically be deducted from the total of your next order.
You can view your rewards from 'My Profile' .
Orders
- Orders over £50 = 2.5% Reward
- Orders over £100 = 5% Reward
- Orders over £150 = 7.5% Reward + Free Parcel Force 24 Shipping
- Orders over £250 = 10% Reward + Free Parcel Force 24 Shipping
In the UK we offer 4 methods of Royal Mail Shipping.
(These dates are after the order has been dispatched).
-
Special Delivery - guaranteed next business day delivery before
1pm (after the order is dispatched)
-
Parcel Force 24 - Usually 1 business day
-
First Class - Usually 1 business day (after the order is dispatched).
-
Second Class (Free) - 2-3 business days (after the order is dispatched).
International orders.
-
We ship to most countries around the world via Royal Mail Airmail.
Shipping for all orders is calculated automatically based on the weight of the package please follow the checkout process for the shipping costs.
Damaged or faulty items
If you receive a damaged or faulty item, please notify us immediately. Where possible we will try to replace any missing parts although this can sometimes take 2-3 weeks. Where an
exchange is not available, a 100% refund will be provided. Any returns postage
will also be reimbursed.
Wrong item received
If we send you the wrong item, please notify us immediately. Return the item
unopened within 30 days of receipt and we will refund the returns postage and
send the correct item, should you still require this.
Unwanted items
Should you change your mind, simply notify us and return the item unopened and
unused within 14 days of receipt to obtain an exchange or refund to the value
of the item.
To report a return or faulty item please contact us.
Please check out our Customer Testimonials.
If you have any ideas on how we can improve our site or
service please contact us.
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