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Please note christmas deadlines are for in stock items only, out of stock items can not be guaranteed.
- Special Delivery - 21st December
- First Class - 19th December
- Second Class - 16th December
- Airmail Western Europe - 13th December
- Airmail Rest of the World - 7th December
- Parcel Force 24 - 21st December
- Parcel Force 48 - 20th December
We accept all major credit cards, paypal, cheques and postal orders.
Please send all cheques and postal orders to the following address, made
payable to Infinity Games.
Infinity Games
1 Bankfield Rd
Nab Wood
Bradford
BD18 4AT
UK Vat Registration Number: 763 9542 94
Bulk Order Discounts!
- Orders over £150 = 3% Discount
- Orders over £300 = 6% Discount
- UK orders over £150 also get Free Parcel Force 24 Shipping
All orders shipped via Second Class Post and within the UK are
shipped for free.
Other shipping rates are calculated based on the approximate weight of the total
order. This is the
fairest method we could find to ship our products, you pay only for the weight
of your package.
In the UK we offer 3 methods of Royal Mail Shipping.
(These dates are after the order has been dispatched).
-
Special Delivery - guaranteed next business day delivery before
1pm (after the order is dispatched)
-
First Class - Usually 1 business day (after the order is dispatched).
-
Second Class (Free) - 2-3 business days (after the order is dispatched).
International orders.
-
We ship to all countries around the world via Royal Mail Airmail.
- Shipping is calculated automatically based on the weight of the package please follow the checkout process for the shipping costs.
Damaged or faulty items
If you receive a damaged or faulty item, please notify us immediately. You will
be asked to return this and we will send a replacement where possible. Where an
exchange is not available, a 100% refund will be provided. Any returns postage
will also be reimbursed.
Wrong item received
If we send you the wrong item, please notify us immediately. Return the item
unopened within 30 days of receipt and we will refund the returns postage and
send the correct item, should you still require this.
Unwanted items
Should you change your mind, simply notify us and return the item unopened and
unused within 14 days of receipt to obtain an exchange or refund to the value
of the item.
To report a return or faulty item please contact us.
Please check out our Customer Testimonials...
If you have any ideas on how we can improve our site or
service or wish to lodge a complaint please contact us.
Please click here to contact us, we normally respond within 24 hours.
You can also contact us using one of the following instant messaging services...
MSN Messenger: webteam@iguk.co.uk
Yahoo Messenger: iguk_webteam
AIM: iguk webteam
Alternatively call us on 01274 401120 and we will return the call as soon as possible, please only use this if you are experiencing problems via all other methods.
Please note Zone Alarm Users:
- Please add http://www.iguk.co.uk to your trusted zones.
- Secure sites need to be added to your Trusted Zone, in ZoneAlarm, and
also in your browser if it supports Trusted zones.
- Many secure sites (including Outlook Web Access and other sites you must log
into) also require cookies. If that is the case you must turn off Cookie Control
for that site.
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